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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Shynette Cason

December 15, 2021

5  out of  5 rating by Shynette Cason
"Priscilla is the most helpful, patient and informative person I have ever run across. Thank you so much for your services. I am so grateful that I had her as my insurance specialist. I feel like I received the best plan suitable for me and that she was very honest throughout the entire process. We need more client service specialists like her. Thank you!!! I highly recommend"

Jason Moll

July 1, 2021

5  out of  5 rating by Jason Moll
"Priscilla has the 3 Rs Respectful Responsful and resourceful"

Maite Molano

October 6, 2020

5  out of  5 rating by Maite Molano
"Honestly, I am so glad I switched over to Statefarm and most importantly to this office. The service is just amazing. Priscilla was just by far such a sweetheart and was able to help me in any way possible. Thank you!!!"

Arlene Torres

August 10, 2020

5  out of  5 rating by Arlene Torres
"Freddy from this agency is an amazing agent. He's always extremely responsive to my requests/questions and has a wealth of knowledge about insurance matters. Over the years we've established a great repertoire and I look forward to continuing to work with him and this agency on all my upcoming insurance needs."

JRanger _YT

April 28, 2020

5  out of  5 rating by JRanger _YT
"I have to start by saying that this lady is an amazing human being, I been trying to get car insurance for my car and some other paperwork that I need help with, she not only help me to get the best insurance that fit my situation but she also help me on getting some discount as well and guide me how to get everything that I needed done. She's like an angel helping humans here on earth and I really mean it. Never have an attitude and always is ready to help as much as she can. She is just the best at what she does. I can rate her with 100⭐️⭐️⭐️⭐️⭐️❗️because she really worries about the costumers. Highly recommend, I'm so Thankful to find her and so happy with the job she did for for me. I probably will be looking still for help plus I'm getting an extra discount by completing a defence driver course that she offer me and send me the link so I pay less for my car insurance, she is just and simply the best in what she does. I'm extremely satisfied and I hardly write reviews but this is a very special and hard working lady that she deserves it. Good luck and keep up the great job she does. Thank you So Much Priscilla❗️"

David Wong

April 26, 2020

5  out of  5 rating by David Wong
"I rarely write reviews, but working with Freddy from this State Farm office has been a joy. Even during these crazy times, Freddy followed-up with me due to some missing paper work (my fault). He was clear & concise in explaining any implications, plus reminded me of some oft-forgotten benefits of my policy. World-class service!"

Pablo Ramirez

April 23, 2020

5  out of  5 rating by Pablo Ramirez
"I am a long time client of the Jeff Waddle agency. Freddy Zambrano has always been highly professional, helpful and very knowledgeable regarding all my insurance needs, they provide me with life, auto and renters insurance. I’m very happy and satisfied with their services."

Ben Weinger

April 22, 2020

5  out of  5 rating by Ben Weinger
"Very responsive, kind, and easy to work with office. No hidden fees. Michelene has been great to work with over the past few years, especially when I switched apartments. Would recommend to anyone looking for renter's insurance in NYC."

Joseph Weinger

April 22, 2020

5  out of  5 rating by Joseph Weinger
"The agency was a big help during my two years renting in NYC. They were always so quick to respond to my emails, and ensured that I was offered the best coverage for my needs. I originally compared multiple insurance brokers to find the most affordable option, and State Farm was able to meet my price range with a competitive rate. I definitely recommend reaching out immediately upon signing your lease!"

Nicole Spinelli

March 28, 2020

5  out of  5 rating by Nicole Spinelli
"Excellent customer service every time I call they always know how help very easy to pay and always polite even thru this hard time good job micky ( sorry spell name wrong Freddie Samantha and rest of the team"

Shana Andy

March 24, 2020

5  out of  5 rating by Shana Andy
"Personal attention and went above and beyond to help us figure out the best way to establish auto insurance on a new car purchase. I am so happy that this office is handling our insurance for us."

Mel Taylor

March 20, 2020

5  out of  5 rating by Mel Taylor
"The nicest, most responsive office! I moved from LA to NYC and needed rental insurance quickly for my new apartment. Everything was sorted out within a day! Highly recommend."

Frankie Quinones

March 12, 2020

5  out of  5 rating by Frankie Quinones
"It was such a blessing being able to have Jennifer help me find ways to Save BIG...! I loved being able to ask any question I had and how quick Jennifer was to answer and also provide me with options that protect not only my car but my hospital stays as well...I Thank God for how much I was helped... God bless all you"

Konstantinos Vasilakakis

March 11, 2020

5  out of  5 rating by Konstantinos Vasilakakis
"Smooth and quick experience. Really polite and diligent."

Candace Chang

March 8, 2020

5  out of  5 rating by Candace Chang
"Freddy at StateFarm has been a huge help through my condo purchasing process. He walked me through insurance policies in great detail, explaining coverage and what all the details meant. Freddy was able to get me a very efficient policy based on the requirements of my building. As a first time home buyer, I'm so glad I went through StateFarm/Freddy!"

Jacqueline Chavrria

March 7, 2020

5  out of  5 rating by Jacqueline Chavrria
"The Jeff Waddle Agency has been great in providing geat customer service. Priscilla has been very prompt and helpful with the life application process. Very much recommended!"

Cristina Ortiz

March 6, 2020

5  out of  5 rating by Cristina Ortiz
"I was nervous switching over my insurance, but Freddy made my transition very easy. He is super knowledgeable and was able to provide me a great quote for a great price. He is always willing to answer any questions I have. I initially started with just car insurance, then went with life insurance. I am super happy with my policy as well as my agent . Thank you!"

Mr Lee

March 6, 2020

5  out of  5 rating by Mr Lee
"They strike a perfect balance between being very professional and very friendly. They get the job done and you walk out of there very happy."

Scott Stone

March 4, 2020

5  out of  5 rating by Scott Stone
"They were efficient, honest, and gave me all the details I asked for. It was a seamless process to get my insurance setup."

Shane Ferro

February 7, 2020

5  out of  5 rating by Shane Ferro
"Excellent service, the agent really tried hard to get premiums as low as possible for me."

Brenda K.

February 4, 2020

5  out of  5 rating by Brenda K.
"Jennifer Cedeno provided excellent service. She walked me patiently through State Farm's renter's insurance, answered all my questions, and ensured that the policy met my needs. Within a couple hours, she sent me an email with all the policy documents, which I should receive later in the mail. I highly recommend working with Jennifer."

Liza Vaynblat

October 2, 2019

5  out of  5 rating by Liza Vaynblat
"Patient and easy to speak to! Thank you for your help!"

Justin Kim

July 16, 2019

1  out of  5 rating by Justin Kim
"This review is on this office, not on State Farm, for which I am satisfied. I have had homeowners and auto insurance with State Farm across three states and I continue to have my insurance with State Farm. This particular office, however, is hopelessly inept. First, they sold me an umbrella policy and a non-owned auto policy to get the personal liability limits I wanted. However, that all could have been combined into a single homeowners policy which would have saved me over $1,000 in annual premiums! They didn't bother checking if the upper limit on liability on a homeowners policy could be increased which another State Farm office gladly did. Second, the office is sloppy and disorganized having emailed me another client's insurance policy (Gabrielle, I hope you are enjoying your 2019 BMW X4 which you are insuring through this office!). Third, I wanted to cancel my umbrella policy and increase coverage on my homeowners so they cancelled the umbrella, effective immediately, but then the new increased limits on the homeowners wouldn't be in effect for two weeks. So there would be a two week period when I was exposed and not insured to the limits I requested. All in all, incredibly sloppy and I can't imagine what would happen if I had to actually make a claim. Steer clear of this office and find another State Farm agent."

Chris Charming

July 15, 2019

5  out of  5 rating by Chris Charming
"Mikie was great, she was such a big help. Very informative & well spoken, thank you Mikie"

Lowell Moritz

June 27, 2019

5  out of  5 rating by Lowell Moritz
"I recently set up two renters insurance policies with Jennifer C. Jennifer was great and my customer experience was simply excellent. She was also able to increase certain policy coverages with no addition premium. Well done!"